Extreme stickiness plus high ACV gives scale Healthcare SaaS best-in-class LTV:CAC.
LTV:CAC Ratio = LTV ÷ CAC
Customer lifetime value divided by customer acquisition cost. Tells you whether the unit economics are sustainable.
If your LTV:CAC Ratio for Healthcare SaaS at scale stage ($10M+ ARR) sits above 7, you're in the top quartile — consider whether you're under-investing in growth.
Around the median (4.5) is normal performance. Below P25 (3) signals a real problem in growth or retention that should be addressed before scaling.
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What's a good LTV:CAC Ratio for Healthcare SaaS at scale stage?
The median LTV:CAC Ratio for Healthcare SaaS at scale stage is 4.5. The 25th percentile sits at 3 and the 75th at 7.
How is LTV:CAC Ratio calculated?
LTV:CAC Ratio = LTV ÷ CAC. Customer lifetime value divided by customer acquisition cost. Tells you whether the unit economics are sustainable.
Where does this benchmark come from?
Sourced from Industry consensus 2025. Extreme stickiness plus high ACV gives scale Healthcare SaaS best-in-class LTV:CAC.