What's a good Revenue Churn (monthly) for Healthcare SaaS at scale stage ($10M+ ARR)? (P50: 1%)

Percentiles (Healthcare SaaS, scale stage)

P25

0.4%

Top quartile (lower is better)

P50 (median)

Median performer

P75

2.5%

Bottom quartile (lower is better)

Negative net churn is common as health systems expand usage year over year.

How Revenue Churn (monthly) is calculated

Revenue Churn (monthly) = Churned MRR ÷ Starting MRR × 100

Percentage of recurring revenue lost each month. One large account can swing this independently of customer churn.

How to read this benchmark

If your Revenue Churn (monthly) for Healthcare SaaS at scale stage ($10M+ ARR) sits below 2.5%, you're in the top quartile — this is the disciplined operator zone.

Around the median (1%) is normal performance. Below P25 (0.4%) signals a real problem in efficiency or cost discipline that should be addressed before scaling.

Same metric at other stages

early stage ($0–$1M ARR)P50: 3.5%growth stage ($1M–$10M ARR)P50: 2%

Other benchmarks for Healthcare SaaS, scale stage

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Frequently asked questions

What's a good Revenue Churn (monthly) for Healthcare SaaS at scale stage?

The median Revenue Churn (monthly) for Healthcare SaaS at scale stage is 1%. The 25th percentile sits at 0.4% and the 75th at 2.5%.

How is Revenue Churn (monthly) calculated?

Revenue Churn (monthly) = Churned MRR ÷ Starting MRR × 100. Percentage of recurring revenue lost each month. One large account can swing this independently of customer churn.

Where does this benchmark come from?

Sourced from Industry consensus 2025. Negative net churn is common as health systems expand usage year over year.